Frequently Asked questions
Frequently Asked Questions
You can place an order in 3 different ways
- By browsing our products, adding your desired items to the cart, and proceeding to checkout. Follow the prompts to complete your order.
- By Uploading the list of books/items you want and get back to you within 24 hours to discuss your order and process them.
- By using the product order form, select the items/books you want and we will process your order and get them to you.
Once your order is shipped, you’ll receive a tracking number via email or SMS. Use this to monitor the delivery status through our tracking page or the courier’s website.
If your order hasn’t arrived within the estimated delivery time, please contact our customer support with your order number for assistance.
To start a return, contact our customer support team. Ensure the item is unused and within the return window as per our policy.
If you receive a damaged or faulty product, reach out to our customer support immediately with photos of the item and your order details. We’ll guide you through the return or replacement process.
Taxes are included at checkout for local orders. For international orders, customs duties or additional charges may apply depending on your country’s regulations.
Yes! We offer discounts and seasonal promotions. Subscribe to our newsletter or follow us on social media to stay updated on current deals.
You can reach us via Support@academicshub.ng, or by filling out the contact form on our website.
We accept payments via debit/credit cards, bank transfers
Absolutely. We use secure payment gateways and SSL encryption to ensure your payment details remain safe and protected.